Office Administrator

Office Administrator
Pay:
Starting at $20.00/hour
Schedule:
Monday–Friday during training; Tuesday–Saturday once fully trained
Hours:
9:00 AM–5:00 PM
Overtime:
Potential overtime available
Job Summary
We are seeking a dependable and customer-focused
Office Administrator
to support daily delivery operations. This position will communicate with delivery drivers, customers, and internal teams to help resolve issues, document information, and keep deliveries running smoothly.
The ideal candidate is organized, professional, comfortable working with computer systems, and has strong communication and customer service skills.

Responsibilities

Handle inbound and outbound communication with delivery drivers
Communicate with customers to gather information and help resolve delivery-related issues
Use company systems to audit, track, and document issues that occur while drivers are on the road
Accurately enter and maintain information in computer systems
Follow up on delivery issues and communicate updates to the appropriate teams
Provide professional and courteous customer service
Assist with general administrative and office duties as needed
Work closely with drivers and internal teams to help resolve problems efficiently

Qualifications

Strong customer service and communication skills
Professional phone and email communication
Basic computer skills and ability to learn new software systems
Working knowledge of
Microsoft Word, Excel, PowerPoint, and Outlook
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Previous office, administrative, customer service, dispatch, logistics, or transportation experience is a plus
Schedule
Training:
Monday–Friday, 9:00 AM–5:00 PM
After Training:
Tuesday–Saturday, 9:00 AM–5:00 PM
Overtime may be available based on business needs
IND2