Assistant Hospital Manager, Veterinary Medicine

Assistant Hospital Services Manager | $85,000+/year
Location:
Woburn, MA
Schedule:
Full-Time | 4-Day Work Week | Day/Evening Shifts
Compensation:
$85,000+/year based on experience
Massachusetts Veterinary Referral Hospital
in Woburn, MA is hiring an Assistant Hospital Services Manager to support our Inpatient Services team. This leadership opportunity is ideal for an experienced veterinary professional looking to support hospital operations, team development, workflow efficiency, and advanced patient care in a specialty animal hospital.
As the Assistant Hospital Services Manager for Inpatient Services, you’ll provide operational and clinical oversight of ICU and inpatient teams while partnering closely with doctors, technicians, supervisors, and hospital leadership to create a collaborative environment focused on exceptional patient care.
Compensation
$85,000+/year based on experience
Full-Time Benefits:
Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)
CVT/LVT/RVT license reimbursement
RECOVER Training for advanced CPR skills
Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
16-Week VTNE Study Group
Professional Development Assistance
Starting 3 weeks vacation + Sick Time
Working a holiday = DOUBLE Pay!
Employee Referral Bonuses + Employee Pet Discount
Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
NVA Pet Resort Discount + Pet Insurance Discount
Medical, Dental, Vision + HSA/FSA Options
Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
401(k) with employer match
Employee Assistance Program
Schedule
Full-time
4-day work week
Combination of day and evening shifts
One weekend shift required

Responsibilities

As the Assistant Hospital Services Manager for Inpatient Services, you’ll support daily operations, patient care standards, and team success across ICU and inpatient departments.
Responsibilities include:
Provide operational and clinical oversight of Inpatient Services, including ICU and inpatient ward workflows
Collaborate with doctors, technicians, and clinical supervisors to support advanced patient care delivery and continuity of care
Monitor inpatient census, patient acuity, and staffing needs to ensure appropriate coverage and efficient resource allocation
Perform real-time workflow assessments, quality control checks, staffing adjustments, and operational support
Support centralized patient care operations while managing labor within budget expectations
Coordinate patient management between Emergency, Critical Care, Surgery, Anesthesia, and specialty teams
Assist with developing and maintaining standardized inpatient workflows, treatment coordination processes, and operational protocols
Evaluate departmental resources, including staffing, equipment, and operational tools, while recommending improvements as needed
Ensure inpatient treatment and hospitalization areas remain clean, organized, safe, functional, and OSHA compliant
Support hospital standards related to infection prevention, patient safety, controlled substances, and equipment maintenance
Identify opportunities to improve patient flow, workflow consistency, operational efficiency, and quality of care
Support onboarding, training, mentoring, and development of inpatient technicians and support staff
Promote a collaborative team environment focused on communication, accountability, and exceptional patient care
Participate in recruitment, interviewing, scheduling, performance management, and team development processes
Assist with departmental meetings, operational planning, and process improvement initiatives
Facilitate communication between hospital departments to support seamless patient transitions
Resolve payroll matters, report Workers’ Compensation claims, and complete administrative duties as assigned

Qualifications

5+ years of veterinary industry experience required
Emergency, specialty, critical care, or inpatient veterinary operations experience preferred
1+ years of supervisory or leadership experience required
Experience supporting hospital operations, staffing, workflow coordination, and team development
Strong leadership, organization, communication, and problem-solving skills
Understanding of advanced inpatient care operations and centralized patient care models preferred
Ability to support teams in a fast-paced emergency and specialty animal hospital environment
Collaborative leadership style with a focus on team engagement and patient care excellence
Fluent English speaking and reading skills required
Did you know?
Mass Vet is a
Level 1 24-hour emergency/critical care and specialty veterinary hospital
.
This is the highest rank a veterinary emergency and critical care facility can achieve. This certification represents a third-party verification by the Veterinary Emergency and Critical Care Society that Mass Vet meets the standards for their highest rating.
Our 42,000-square-foot, state-of-the-art facility is designed for comprehensive veterinary care, featuring:
Dedicated ambulance bay for emergencies
Multiple treatment wards and 20+ exam rooms
Digital radiography, MRI, and CT suites
Advanced operating rooms
Veterinary compounding pharmacy, orthopedic and joint replacement surgeries, neurosurgery suite, and oncology center
Referral services across specialties including Acupuncture, Anesthesia, Cardiology, Diagnostic Imaging, Internal Medicine, Neurology, Ophthalmology, Oncology, Social Work, and Surgery
Join a community where your passion for veterinary care meets limitless professional and personal growth opportunities.
Surrounding Areas
Located in Woburn, MA, our hospital attracts talented veterinary professionals from throughout Greater Boston and the surrounding region, including:
Burlington, MA & Stoneham, MA & Winchester, MA
Reading, MA & Wakefield, MA & Wilmington, MA
Lexington, MA & Arlington, MA & Medford, MA
Melrose, MA & Malden, MA & Billerica, MA
Bedford, MA & Tewksbury, MA
North Reading, MA & Andover, MA
North Andover, MA & Somerville, MA & Cambridge, MA
Boston, MA & Lowell, MA & Chelmsford, MA
Know Someone Amazing?
If this role isn’t the right fit but you know a great CVT, send them our way!
Email
[email protected]
—you could earn a $1,250 referral bonus if they’re hired.
Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.