SAM Greece
Ericsson · Attiki, Greece
About The Role
Join our Team About this opportunity We are seeking a Senior Account Manager to join our CU SEE Southern Balkans team, leading the Sales Operations for specific customers in Greece. This is a relationship-driven role where you will manage a defined portfolio of clients, acting as a trusted advisor and delivering tailored solutions to meet their evolving needs. You will be responsible for driving revenue growth through renewals, upsells, cross-sells and new business opportunities, ensuring exceptional client service while navigating complex compliance and risk frameworks. This role is ideal for a commercially savvy professional with a proven track record of exceeding targets, fostering senior-level relationships, and executing multi-product deals in a challenging but rewarding regional market environment. What You Will Do Own and manage your portfolio of corporate/commercial clients, ensuring retention, satisfaction and service excellence. Develop and deliver strategic account plans aligned to client objectives and regional sales targets. Identify and pursue high-impact opportunities, leveraging cross-sell and upsell strategies to grow portfolio revenue. Act as a primary point of contact for senior client stakeholders, building long-term partnerships and positioning value-driven solutions. Negotiate commercial terms, pricing and concessions within authority levels, balancing profitability and risk. Coordinate end-to-end deal execution, collaborating closely with regional product, risk, legal and operations teams. Ensure compliance with credit and regulatory requirements in all client interactions. Maintain disciplined pipeline management through accurate forecasting and proactive opportunity tracking. Conduct regular client reviews and communicate insights, risks and opportunities to management. Represent the business at client meetings, industry events and internal forums to share market intelligence and strategic updates. The Skills You Will Bring We are looking for a strong commercial performer with: Sales Excellence – Proven history of meeting or exceeding revenue targets consistently, with sustained performance across multiple years. Consultative Selling – Ability to diagnose client needs and present tailored, multi-product propositions. Relationship Management – Skilled at engaging C-suite executives, internal stakeholders and external partners to secure major deals. Negotiation Expertise – Confidence in structuring deals that achieve both client satisfaction and commercial objectives. Portfolio Growth – Experience in systematic cross-selling and expanding share-of-wallet within accounts. Technical Knowledge – Entire Portfolio High Level. Risk & Compliance Awareness – Understanding of credit, regulatory and operational risk controls. Market Insight – Knowledge of Greece, Cyprus and Malta business environments, with the cultural agility and language skills to operate effectively in the region. Resilience & Drive – Persistence over long sales cycles, ability to navigate setbacks, and determination to deliver high-value results. Fluency – Greek and English. If you have a track record of high-value deal wins, measurable impact on business growth, and thrive in a collaborative yet challenging sales environment, we encourage you to apply and join our journey toward market leadership in the region. The position will be based in Athens, Greece.
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