SOC Operator-Cambridge ($23.80 - HOUR / TEMP WORK)

JOB TITLE: SOC Operator

• Pay Rate: $23.80
• Schedule: Tuesday- Friday 0700-1500, Saturday 1500-2300 (40 HOURS TEMP WORK/ 9/29 start)

Key Responsibilities

• Alarm Monitoring: Monitor intrusion detection systems and other security technologies to identify and respond to threats
• Radio & Communication Monitoring: Listen to and manage law enforcement and security radio traffic while maintaining real-time awareness
• Incident Dispatching: Coordinate and dispatch appropriate emergency services or on-site personnel
• Event Logging & Reporting: Accurately log incidents, maintain detailed records, and prepare professional reports
• Video Surveillance: Monitor CCTV systems to detect suspicious activity and support investigations
• System Operations: Perform remote alarm panel programming and system troubleshooting as needed
• Customer Support: Provide clear, professional communication to clients, employees, and emergency responders
• Incident Analysis: Review events and assist with identifying trends or areas for improvement

Minimum Qualifications

• At least 18 years of age
• High School Diploma or GED (or willingness to obtain within six months)
• Legal authorization to work in the United States
• Customer service
• Computer skills
• Reliable communication
• Ability to multitask under stress
• Valid driver license
• Ability to read, write, and speak English
• Successful completion of pre-employment screening (background check and drug test)

Preferred Experience

• Call center, dispatch, or monitoring experience
• Security operations center (SOC) experience
• Familiarity with CCTV, alarm systems, or dispatch software

Core Competencies

• Strong attention to detail and situational awareness
• Ability to multitask in a fast-paced, high-pressure environment
• Excellent communication skills (written and verbal)
• Strong problem-solving and decision-making abilities
• Professionalism and composure during emergencies
• Team-oriented with adaptability to changing conditions

Working Conditions

• Primarily seated in a centralized control room setting
• Extended periods of computer and system monitoring
• Fast-paced environment requiring quick decision-making
• May include evenings, weekends, holidays, or overtime
• Regular interaction with clients, employees, and emergency personnel

Are you interested in being part of our Team?

• Apply quickly and efficiently online
• Weekly pay

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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