Information Technology Specialist, Intern at Mapei

About The Role

The Opportunity

As an Information Technology (IT) Specialist Intern, you will work alongside our IT team to provide technical support to MAPEI employees and assist with day-to-day technology operations. You will gain hands-on experience troubleshooting hardware, software, network access, and user-account issues while learning how an enterprise IT function supports the organization. This experience may lead to future opportunities in technical support, systems administration, infrastructure, cybersecurity, or other IT roles.

Respond to technical support requests and assist with resolving user issues.
Troubleshoot computers, software, printers, mobile devices, and connectivity.
Assist with computer setup, software installation, and new-user onboarding.
Support user accounts, passwords, permissions, and access requests.
Document service requests, troubleshooting steps, and resolutions.
Help maintain IT equipment inventory and support equipment deployments.
Collaborate with other IT teams to resolve or escalate technical issues.

The Program Details

Full-time schedule (40 hours per week)
Internship duration: May–August 2027 (12 weeks)
Practical, hands-on learning with MAPEI’s IT team
Host location: Deerfield Beach, FL

What’s in it for you?

Hourly Pay rate up to $23.00 commensurate on role and location
Housing stipends consideration, available in certain situations
Exposure to enterprise technology, systems, infrastructure, and cybersecurity
Mentorship from experienced information technology professionals
Permanent full-time job opportunities after graduation

What you bring

Actively pursuing a bachelor’s/graduate degree in Information Technology, Computer Science, or a related technical field (juniors/seniors preferred).
Strong communication skills, initiative, curiosity
An innovative mindset and strong motivation to learn and succeed
Willingness to travel