L3 Sales Consultant (Jeddah - Retail Sales)

Sales Consultant.

High-level Job Purpose Statement

Responsible for showing and selling new cars to people who visit the showrooms. As customer

representatives greet arriving customers and make themselves available to answer questions; explain the

features of different models and apprise shoppers of financing options and warranties.

Essential Duties and Responsibilities

Sales/ Sales Presentation

 Meet and maintain monthly/annual sales targets
 Greet potential customers while adhering to Company policies and procedures for presentation
dress code, cleanliness of work space and timekeeping; project and maintain the proper image
of the Company and product
 Use the Sales Kit throughout the selling process to ensure that the proper standards of
presentation and process are followed
 Determine customer needs and requirements for a particular vehicle
 Agree with the customer on the type of vehicle required and support the recommendation by
emphasizing the benefits of the vehicle
 Maintain confidentiality in all aspects of the business as outlined in the Company’s policies and
procedures
 Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process

Sales Process

•  Check the system for vehicle availability
•  Ensure full understanding of various financing packages, calculations, and documentation

requirements

 Assist the customer in choosing the best financing option for them.

 Follow up on the approval for customer financing

 Initiate orders through approved sales guidelines

 Use the approved Customer Communication Schedule to ensure proper tracking after the sale is

made

Post Sale

 Implement approved vehicle scheduling and delivery process
 Contact the customer three days after vehicle delivery to ensure customer satisfaction with the
sale; remind him of first service visit and inform him that he may receive calls for survey purposes
 Ask for referrals for other potential customers

Key Performance Indicators

KPI Value KPI Value

Revenue GP%

Volume

Profit/Discount Rate

Minimum Requirements for the Role

Qualifications University Degree

Experience 2 years’ minimum experience in field sales;

Knowledge, Skills

and Abilities

Excellent verbal and written communication skills

Good computer skills;

Fluent in English and Arabic.

Excellent interpersonal skills