L3 Sales Consultant (Jeddah - Retail Sales)

Sales Consultant.

High-level Job Purpose Statement

• Responsible for showing and selling new cars to people who visit the showrooms. As customer
• representatives greet arriving customers and make themselves available to answer questions; explain the
• features of different models and apprise shoppers of financing options and warranties.

Essential Duties and Responsibilities

Sales/ Sales Presentation

•  Meet and maintain monthly/annual sales targets
•  Greet potential customers while adhering to Company policies and procedures for presentation
• dress code, cleanliness of work space and timekeeping; project and maintain the proper image
• of the Company and product
•  Use the Sales Kit throughout the selling process to ensure that the proper standards of
• presentation and process are followed
•  Determine customer needs and requirements for a particular vehicle
•  Agree with the customer on the type of vehicle required and support the recommendation by
• emphasizing the benefits of the vehicle
•  Maintain confidentiality in all aspects of the business as outlined in the Company’s policies and
• procedures
•  Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process

Sales Process

•  Check the system for vehicle availability
•  Ensure full understanding of various financing packages, calculations, and documentation
• requirements
•  Assist the customer in choosing the best financing option for them.
•  Follow up on the approval for customer financing
•  Initiate orders through approved sales guidelines
•  Use the approved Customer Communication Schedule to ensure proper tracking after the sale is
• made

Post Sale

•  Implement approved vehicle scheduling and delivery process
•  Contact the customer three days after vehicle delivery to ensure customer satisfaction with the
• sale; remind him of first service visit and inform him that he may receive calls for survey purposes
•  Ask for referrals for other potential customers

Key Performance Indicators

KPI Value KPI Value

Revenue GP%

Volume

Profit/Discount Rate

Minimum Requirements for the Role

Qualifications University Degree

Experience 2 years’ minimum experience in field sales;

Knowledge, Skills

and Abilities

• Excellent verbal and written communication skills
• Good computer skills;
• Fluent in English and Arabic.
• Excellent interpersonal skills