System Engineer - AL-FNC250107 003/10

Our Client is an established IT solutions business in the market. With the expansion of their business, they're looking for System Administrators . The System Administrator will be responsible for performing System Administration and Management activities for the Company and/or In-Scope Institutions. This role includes managing operating systems, system software, hardware, and ensuring the stability and security of system environments.

Key Responsibilities

1. System and Hardware Management:

• o Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
• o Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.

1. Incident and Problem Management:

• o Respond to system incidents according to severity levels and meet service level requirements.
• o Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
• o Adhere to incident management workflows and procedures.

1. Documentation and Reporting:

• o Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
• o Provide timely and accurate reports on system performance, capacity planning, and incident analysis.

1. Collaboration and Coordination:

• o Work closely with third-party vendors, telecommunication operators, ISPs and other service providers.
• o Participate in transition planning and support the onboarding of systems and services.

1. Compliance and Training:

o Ensure compliance with company policies, information security guidelines and health and safety regulations. Provide continuous training to enhance knowledge and skills in system administration and management.

Requirements

Qualifications

• Education: Diploma in Information Technology or a related field.
• Experience:

• o Minimum of 3 years of experience in managing system and hardware
• infrastructure.

Certifications

o ITIL certified, relevant certifications for specific systems (e.g., CCNA, MCSE, RHCSA).

Skills

• o Strong technical knowledge of system and hardware management.
• o Excellent problem-solving and decision-making skills.
• o Ability to work independently and as part of a team.
• o Strong communication and interpersonal skills.

Working Conditions

• Ability to work on different shifts, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.