IT Endpoint Administrator

Qualifications 3 to 4 years of experience in IT support, endpoint administration, or workplace technologies. Basic knowledge of Microsoft Intune and device management concepts. Familiarity with Windows 11 administration and troubleshooting. Understanding of Microsoft Entra ID (Azure AD) and device identity concepts. Basic knowledge of Windows Autopilot and modern device provisioning is a plus. Exposure to PowerShell scripting or a willingness to learn automation techniques. Understanding of endpoint security best practices. Strong problem-solving skills and attention to detail. Good communication skills in English; German is a plus. Responsibilities Assist in the deployment and maintenance of device configuration profiles and compliance policies through Microsoft Intune. Support Windows device enrollment and deployment processes. Help monitor endpoint compliance and security settings. Participate in the migration of traditional on-premises management solutions to modern cloud-based management. Support endpoint privilege management initiatives and security best practices. Assist with Windows feature updates, quality updates, and device lifecycle management. Collaborate with IT and Security teams to ensure devices meet company compliance requirements. Troubleshoot and resolve endpoint management issues as part of the IT support escalation process. Maintain technical documentation, knowledge articles, and operational procedures. Contribute to workplace technology projects and continuous improvement initiatives.