Assistance Coordinator - Full Timer Employee - PM/ON

🔹 *Key Responsibilities:* - Handle incoming calls and emails professionally - Assist clients with support and coordination - Manage case files and documentation - Communicate with providers and beneficiaries - Apply coverage decisions and reimbursement procedures - Send Guarantees of Payment - Ensure system and quality compliance - Collaborate with the team and other departments

🔹 *Ideal Candidate Should Have:* - Strong communication and interpersonal skills - Customer service focus with attention to detail - Ability to multitask and stay calm under pressure - Team player and problem solver - Basic knowledge of medical/insurance terms is a plus - Willingness to work flexible shifts

📍 *Location:* Dbayeh 🕒 *Shifts:* - PM: 3:00 PM – 11:00 PM - ON: 11:00 PM - 7:00 AM 💼 *Job Type:* Full-Timer (170 Hrs/month)

Lebanon-based international medical assistance and travel insurance company, operating since 2001.