Intern / Community Association Management - Part-Time (HTX82826)

Description
Company Overview

RealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.

At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work® Certified™ for three consecutive years. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there.

Our Guiding Values

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.

Job Overview

Start here. Grow here. Lead here.

RealManage Houston is seeking motivated college students and recent graduates for our Community Association Management Leadership Internship Program—a paid, hands-on opportunity designed for individuals who want more than a traditional internship.

You don't need previous property management experience. We're looking for someone with professionalism, curiosity, initiative, strong communication skills, and the desire to learn.

You'll begin by developing a strong professional foundation supporting our Houston office, including reception, customer service, office operations, and administrative support. As you demonstrate reliability, sound judgment, and mastery of the fundamentals, you'll have the opportunity to expand your experience into community operations, Board governance, financial fundamentals, vendor and project management, property inspections, and other aspects of Community Association Management.

This is not an internship where you'll spend your time observing from the sidelines. You'll contribute to real work, support real clients, receive mentorship from industry professionals, and develop skills that can prepare you for a long-term career with RealManage.

What You'll Do

As a Community Association Management Intern, you will:

Serve as a professional first point of contact for the Houston office, including greeting visitors and providing front desk and telephone coverage.
Assist homeowners, Board Members, vendors, and internal team members with general inquiries and appropriate routing.
Process and distribute incoming mail and assist with outgoing correspondence.
Support the Houston office's transition from paper-based records to an organized paperless environment.
Assist with office supply coordination and other day-to-day office operations.
Organize and maintain electronic community records and documents.
Assist with calendars, scheduling, correspondence, reports, spreadsheets, and administrative projects.
Prepare Board Meeting and Annual Meeting materials.
Learn CiraNet and other technology used in Community Association Management.
Assist with vendor communications, project tracking, and operational follow-up.
Shadow Community Association Managers during property inspections and community visits.
Attend Board and Annual Meetings as appropriate.
Gain exposure to budgeting, invoices, assessments, financial reports, and reserve planning.
Participate in training, mentorship, leadership development, and special projects.
Take on progressively greater responsibility as skills and competencies are demonstrated.

The program is intentionally competency-based rather than time-based; interns earn greater responsibility by demonstrating professionalism, judgment, communication, reliability, and mastery of assigned responsibilities.

What You'll Learn

This internship provides exposure to multiple areas of professional business and community management, including:

Customer experience and professional communication
Community and property operations
Board governance and fiduciary responsibilities
Financial fundamentals and budgeting
Vendor and project management
Property inspections and maintenance coordination
Business technology and CiraNet
Meeting preparation and follow-through
Problem-solving and professional judgment
Leadership, accountability, and career development

Who We're Looking For

You may be a great fit if you are:

Currently enrolled in a college, university, or community college, or are a recent graduate.
Interested in business, management, real estate, finance, communications, hospitality, public administration, marketing, leadership, or a related career field.
Professional, dependable, and comfortable interacting with people.
An effective verbal and written communicator.
Organized and able to manage multiple priorities.
Detail-oriented and willing to take ownership of your work.
Comfortable using Microsoft Office and learning new technology.
Curious, coachable, and willing to ask questions.
Someone who takes initiative rather than waiting to be told what to do next.
Interested in developing professionally and potentially building a long-term career.

No prior Community Association Management or property management experience is required.

Our ideal candidate is someone with potential who wants an opportunity to learn, contribute, and grow.

What You'll Gain

You'll receive paid professional experience while developing skills that transfer across multiple industries. You'll also have access to structured mentorship, leadership exposure, hands-on business responsibility, professional development, and a clear understanding of what it takes to advance into Community Association Management.

Most importantly, you won't just learn what to do. You'll begin learning how professionals think, communicate, prioritize, solve problems, serve clients, and lead.

Start here. Grow here. Lead here.

Your next step starts with RealManage.

Disclaimer

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

Qualifications

Education

High school diploma or equivalent required
College students preferred

Skills & Abilities

Strong written and verbal communication skills
Excellent organizational and time-management abilities
Ability to manage multiple assignments and meet deadlines
Strong attention to detail and accuracy
Professional and customer-service-oriented demeanor
Comfortable communicating with homeowners, residents, vendors, and team members
Ability to handle questions or concerns professionally and tactfully
Strong problem-solving skills and willingness to take initiative
Ability to work both independently and collaboratively
Willingness to learn HOA operations, governing documents, policies, and industry terminology

Technology

Working knowledge of Microsoft Office, particularly Outlook, Word, Excel, and Teams
Comfortable learning property-management and HOA software systems
Ability to work with spreadsheets, reports, databases, and electronic records

Preferred Qualifications

Previous internship, customer service, administrative, hospitality, property management, or real estate experience
Interest in community association management, property management, real estate, or business operations
Experience working in a professional office or customer-facing environment

Professional Expectations

Dependable, punctual, and professional
Maintains confidentiality when handling homeowner and association information
Demonstrates a positive att