Business Analyst

Job summary C ommunicates with colleagues in various MSC departments to understand their needs and renders and relays information to Business Transformation team to find effective business solution s . Ensures and supports adoption of solutions, enabling users make best use of the dashboards, tools, and reports . Essential functions Acts as bridge , relaying information from MSC departments to the appropriate Business Transformation branch in order to find the best tool/reporting/visual solution ; Ensures successful product delivery and adoption. Understands the vast data available in the organization in order to guide the decision-making process and manage expectations. Develop s meaningful and lasting relationships with partnering departments for optimized systems integration , and respond s to questions and concerns from managers and executives with supporting research and recommendations ; Can effectively navigate and work with ambiguous information. Manages requests, and monitors time constraints and schedules; Organizes tasks and teams to ensure the delivery of a good product and maintains a good team attitude with clear communication and collaboration ; Analyze process issues and bottlenecks and to make improvements . Offers d ata and database operational support post project; Create s and maintain s training material and train end-users as necessary . Presence required on‑site 5 days per week Other duties as assigned.