Solutions Specialist

The Service Point is the centerpiece of an overall strategy to create a valuable customer service experience for University students, faculty, and staff. The Service Point is the gateway for TigerCard, Parking and Transportation, Package and Mail, Campus Dining, Housing and Real Estate Services, and student and classroom print operations. With the goal of ensuring a consistent, accurate, and timely delivery of information and services, the Service Point team works across campus departments to complement the customer-facing systems, services, and resources available. The Solutions Specialist is a mid-level, cross-functional team member of the Service Point, responsible for resolving matters related, but not limited, to Transportation, TigerCard, Dining, Housing, and student and...