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IT Services Helpdesk Technician

Vinfen · Cambridge, MA, US

Technical Support / HelpdeskImported listingfull-time2 months ago

About The Role

The IT Help Desk Technician will provide support directly to Vinfen end users. Work will include support on new computer and peripheral deployments, software installation and updates as well as a variety of application troubleshooting. The majority of end users at Vinfen use a Citrix desktop environment. The IT departmentsupports users at over 200 sites. The IT Help Desk Technician is responsible for a combination of remote support as well as traveling to Vinfen sites for on-site support.

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