Strategic Platform Architect (Remote)

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Regional Strategic Platform Architect.

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role

The Regional Strategic Platform Architect serves as a pivotal bridge between sales, services, and product teams, ensuring clients receive best-in-class solutions that align with their event planning lifecycle needs. This role blends a strong front-facing sales presence with deep technical expertise, supporting sales efforts, architecting solutions, and influencing product development to drive innovation and customer success.

This individual will work closely with sales teams to support new business opportunities, upsell existing customers, and provide technical guidance throughout the sales cycle. Additionally, they will collaborate with services and product teams to pass over requirements, identify product needs, and drive best practices in solution architecture.

Essential Responsibilities

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• Architect and deliver technical demonstrations of the RainFocus Sales Module to showcase ease of use and revenue ROI to C-level buyers (CRO, CMO, CFO)
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• Map complex enterprise CRM workflows, including territory hierarchies, quota limits, and multi-level approval chains
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• Address technical objections from Salesforce Admins and IT Security regarding OAuth scopes, read/write permissions, and data security (SOC 2 Type II)
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• Transition technical client requirements to the services team via accurate pre-sales scoping and SOW creation, defining support vs. delivery task ownership
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• Manage external relationships with technical buyers (RevOps, Marketing Ops, CRM Admins) to build long-term strategic partnerships
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• Identify product gaps or custom data-mapping needs and coordinate directly with Product and Engineering teams to influence the roadmap
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• Deliver competitive intelligence on digital signals and CRM integrations to drive account expansion
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• Collaborate with Client Success and Support to ensure excellent service delivery post-sale

Required Skills & Experience

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5+ years of experience in technical sales, solutions engineering, or implementation, with 3+ years specifically in CRM/Salesforce ecosystems (event industry experience is secondary)

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Deep expertise in Salesforce configuration, API push/pull sync dynamics, OAuth scopes, and data hygiene

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Experience presenting technical integration concepts and handling objections from C-level executives and technical gatekeepers

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Strong leadership skills to own the technical sales process and manage multiple enterprise deal cycles in parallel

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Experience creating detailed technical proposals, integration mapping, SOWs, and RFP/RFI responses

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BA/BS degree; willingness to travel 10-40%

Personal Characteristics

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The best candidates for this position will have strong chemistry and a culture fit within RainFocus. They are comfortable in a fast-paced, dynamic environment and possess the following qualities:

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Team-player

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Self-motivated

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Strong Communicator

Success Measures

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• Seamless alignment of client territory/quota structures with minimal integration delays
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• Reduced friction and rapid security/CRM clearance from technical buyers
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• Growth in Sales Module bookings and successful pre-sales to delivery handoffs