Senior Officer, IT User Support

1)User access management activities, including creation, modification, deactivation, and deletion of user IDs for all GxP software, shall be performed as per approved request forms. 2)Backup and restore activities for GxP software shall be carried out according to the defined periodic schedule and approved request forms. 3)Time synchronization activities shall be executed as per the approved schedule 4)Active user lists for all GxP software shall be prepared as per the defined schedule or whenever required. 5)Preventive maintenance of computer systems shall be performed, including internal CPU dust cleaning and verification of all system hardware. 6)LAN and telephone cable dressing shall be carried out as required. 7)All IT assets shall be maintained with proper inventory records and labeling. 8)Troubleshooting and resolution of printer-related issues shall be performed. 9)IT assets and related documentation shall be managed and maintained appropriately. 10)Preparation of schedules.