Authorization Associate | Earn a 21K Signing Bonus

# Authorization Associate | Earn a 21K Signing Bonus

> ISTA Personnel Solutions · Makati, Philippines · Full-time · Posted 2026-08-17

**Workplace:** on_site

**Department:** LTC Consulting Services - Case Management

## Description

**ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!**

**Account specific roles and responsibilities:**

• Process Initial or Pre-Authorization via Phone or via Email
• Respond to provider requests
• Communicate to insurance providers for authorization determination
• Process verification of members benefits
• Review Members clinical records
• Manage healthcare cases

## Requirements

• At least 6 months BPO experience in a **US Healthcare Campaign**
• Knowledge with **Pre-Authorization**
• Good verbal written and English skills
• Willing to work onsite in **Buendia, Makati**
• Amenable working night shift

## Benefits
**What can we offer you?**

• Competitive salary and benefits
• Health Insurance with free dependents\*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

**Our commitment to you**

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

## Apply
[Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/3131869443/apply)
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