Senior Mainframe Systems Programmer – CICS

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Mainframe Systems Programmer – CICS based in the United States.

This is a senior technical role focused on delivering high-quality software support and services for enterprise mainframe <environments.You> will serve as a key technical expert for CICS Transaction Server (CICS TS) and related OEM software across complex z/OS environments.The role combines hands-on systems programming, customer support, software installation, maintenance, and migration <expertise.You> will work closely with clients, project managers, disaster recovery teams, and other technical specialists to resolve issues and deliver critical initiatives.The position offers a remote, client-facing environment with opportunities to influence modernization, migrations, upgrades, and operational excellence.Success requires strong analytical thinking, independence, communication, and the ability to perform effectively under pressure.The role also includes on-call responsibilities, scheduled weekend work, and support across multiple time zones.

Accountabilities

• Provide premium technical support to mainframe clients for CICS TS and related OEM software, including timely resolution of reported issues and customer service orders.
• Deliver 24/7/365 support coverage across multiple time zones, including participation in on-call rotations, overtime, and scheduled weekend activities.
• Install, configure, maintain, enhance, and upgrade CICS TS and applicable OEM products in accordance with established technical standards and best practices.
• Implement vendor-specific fixes and corrections while following IT service management and change-control procedures.
• Support customer operating system upgrade preparation by completing proactive technical activities and collaborating with other functional teams.
• Provide technical expertise during new-customer migrations, working with project managers to address technical challenges and keep transitions aligned with target dates.
• Collaborate with disaster recovery teams to execute technical tasks associated with customer recovery plans.
• Manage implementation schedules and technical activities efficiently to optimize resources and meet delivery commitments.
• Diagnose complex CICS-related issues, apply sound technical judgment, and maintain reliable, scalable mainframe environments.
• Work effectively with internal teams and customer stakeholders to deliver responsive service, resolve technical challenges, and maintain strong client relationships.

Requirements

• Bachelor’s degree required, or equivalent combination of education and relevant professional experience.
• 10+ years of hands-on experience working with IBM zSeries/mainframe platforms, including installation and maintenance of CICS TS and related OEM products.
• Thorough knowledge of CICS TS capabilities, configuration, tailoring, installation, and administration.
• Strong experience with IBM SMP/E and software installation and maintenance processes.
• Solid understanding of CICS TS architecture, concepts, configuration, and troubleshooting.
• Working knowledge of tools and products used to monitor CICS TS region performance.
• Strong analytical and problem-solving capabilities, with the ability to investigate complex technical issues and identify effective solutions.
• Self-motivated and comfortable working independently while also contributing effectively within a broader technical team.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively with technical and non-technical stakeholders.
• Strong organizational and multitasking skills, with the ability to manage competing priorities, short deadlines, and high-pressure situations.
• Availability to work standard hours of approximately 8:00 AM–5:00 PM local time, in addition to required on-call, overtime, and scheduled weekend coverage.

Benefits

• Remote work flexibility, with the option to work from home or from an office when client-site work is not required.
• Estimated base salary range of $85,000–$148,000 per year, depending on skills, experience, internal equity, and business needs.
• Eligibility for an annual bonus based on company and individual performance.
• Eligibility for an equity grant through an associate equity appreciation program.
• Unlimited paid days off.
• Three health plan options, plus dental and vision coverage.
• Short- and long-term disability, life, AD&D, and flexible spending account options.
• Family-forming benefits, including fertility coverage and adoption/surrogacy reimbursement.
• Paid childbearing and parental leave.
• 401(k) plan with company match.
• Education reimbursement, student loan assistance, or 529 college funding.
• Sabbatical leave and wellness programs.
• Flexible work scheduling and opportunities for professional development.
• A collaborative, inclusive environment focused on innovation, learning, diversity, and meaningful client impact.