MIST - Delivery Manager
M&G Global Services · Mumbai, India
About The Role
About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Delivery Manager – Model Development
Working within the Model Implementation & Support team, part of the Actuarial Modelling & Valuations function in M&G Finance , this role is responsible for coordinating the delivery of model development activity across a complex portfolio of change. The role requires strong delivery management experience , with the ability to turn agreed scope into clear plans, coordinate stakeholders across teams, and maintain momentum through effective tracking, issue management and communication.
What you’ll do
Scope & prioritisation
- Collate and shape model development scope, ensuring alignment with business priorities and strategic objectives, and that changes to agreed scope are assessed and agreed through a change control process
- Coordinate input to assess effort, dependencies and delivery options
- Support agreement of funding and resource allocation with relevant budget holders
Delivery planning & execution
- Develop and maintain clear delivery plans with named owners, milestones, dependencies and progress tracking
- Drive disciplined execution through effective resource planning, RAID management and regular check-ins with delivery owners
- Ensure delivery activity remains aligned across workstreams and that emerging issues are surfaced early
Progress & risk management
- Provide regular progress updates, including clear issue flagging, escalation routes and recommended actions
- Track costs against agreed funding and highlight any emerging risks or pressures
- Maintain RAID logs, supporting timely resolution
Governance & stakeholder communication
- Prepare materials for key meetings and governance forums, track actions and ensure appropriate follow-up
- Support engagement with internal review teams and external audit where required
- Provide clear communication to stakeholders on progress, risks, dependencies and actions needed to keep delivery on track
Cross-initiative coordination
- Coordinate delivery across related model development initiatives to support joined-up implementation and effective handover into valuation and reporting processes
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
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