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楼层实习生 Floor Trainee
marriott · 西安市, 陕西, 中国
About The Role
协助客房服务员按标准清扫客房,撤换布草、整理房间、清洁卫浴、补充客用品。 负责楼层走廊、工作间等公共区域卫生;做好工作车整理、脏布草回收与物资补给。 主动礼貌问候客人,简单递送物品,客人需求及时上报领班,严禁私自给客人开门。 巡查楼层,发现设施损坏、遗留物品、安全隐患立即上报,按规定上交客遗物品。 协助填报房态,服从领班工作安排,配合前台、工程部等岗位工作。 遵守酒店各项规章制度、仪容仪表规范,参加部门培训,做好岗位学习。
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