Customer Service Advisor- Macario Garcia 3PM-11PM &

About The Role

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.

As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

What You’ll Do

Provide friendly assistance to customers
Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
Process wash-dry-fold payments using the POS system
Monitor machines and keep the store clean, organized, and safe
Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
Work independently and as part of a team
Support store operations with additional tasks as needed

Requirements

What We’re Looking For

Minimum 8 months of customer service or retail experience
Basic technology skills (tablets, apps, simple troubleshooting)
Ability to use Telegram for communication during shifts
Strong communication skills
Ability to work independently and as part of a team
Reliable transportation
Someone that can work the 3PM-11PM and 11PM-7AM shifts
Weekend availability (Saturday & Sunday) needed for this role
Must be 18 or older
Bilingual (English/Spanish) required

Shift Times

7AM-3PM
3PM-11PM
11PM-7AM

Physical Requirements

This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
Must be able to stand and walk for the duration of the shift