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AR Analyst

iSupport Worldwide · Pasig, Metro Manila, Philippines

Imported listingfull-time26 days ago

About The Role

Join Our Team!

We are looking for a detail-oriented and analytical Accounts Receivable (AR) Analyst to support invoice processing, payment coordination, customer account management, and collections-related activities.

This role plays a key part in ensuring timely payments, maintaining accurate financial records, resolving customer inquiries, and supporting the overall accounts receivable process. The ideal candidate is highly organized, customer-focused, and capable of working effectively in a fast-paced environment.

What Is Your Mission?

You will provide exceptional service to our partner brands by

  • Preparing, compiling, and processing accounts receivable transactions using company systems
  • Investigating questionable items and resolving discrepancies in a timely manner
  • Scanning and maintaining invoices for electronic recordkeeping and archival
  • Sending invoices to customers through various channels, including email, mail, and fax
  • Coordinating with technicians, sales teams, and customers regarding invoice payments and cash receipts
  • Responding to customer inquiries and resolving billing or payment concerns
  • Processing customer payments and following established escalation procedures when necessary
  • Maintaining accurate customer account records and payment documentation
  • Supporting continuous improvement efforts to enhance billing and collection processes

Non-Negotiable Requirements

  • Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred
  • 1-3 years of general accounting or accounts receivable experience
  • Strong attention to detail and commitment to accuracy
  • Strong data entry and analytical skills
  • Ability to organize work effectively and manage multiple priorities
  • Ability to work within tight deadlines
  • Strong customer service and communication skills
  • Ability to identify issues and resolve problems independently
  • Proficiency in Microsoft Office applications, particularly:
  • Microsoft Excel
  • Microsoft Word
  • Comfortable working with multiple technology platforms and accounting systems
  • Typing speed of at least 35 WPM with strong 10-key data entry skills

Flexible Requirements

  • Experience in Accounts Receivable, Collections, Billing, or Cash Applications
  • Experience handling customer-facing inquiries and payment follow-ups
  • Experience supporting high-volume transaction environments
  • Exposure to ERP or accounting systems
  • Experience working with U.S.-based customers or financial operations

Skills & Competencies

  • Excellent attention to detail and accuracy
  • Strong analytical and problem-solving abilities
  • Strong organizational and time-management skills
  • Effective verbal and written communication skills
  • Customer-focused approach when resolving inquiries and payment issues
  • Ability to work independently and collaboratively within a team environment
  • Strong sense of accountability and ownership
  • Ability to maintain confidentiality of sensitive financial information

Why you'll love it here?

  • Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
  • Access to an onsite gym with a complimentary professional fitness instructor.
  • Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
  • Weekly employee engagement activities with prizes of up to ₱3,000.
  • Free upskilling academy to support career growth and professional development.
  • State-of-the-art office facilities and modern workstations.
  • Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
  • Fun, collaborative, and employee-focused work environment.

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