Customer Service Coordinator

• We exist to create positive change for people and the planet. Join us and make a difference too!
• Purpose of the position

• Make sure the audit related documentation is accurate & complete in the document management system
• Improve the timeliness & accuracy of invoice application, shorten the collection cycle

• Key responsibilities & Accountabilities
• •SAP,PG data maintenance
• •Issue invoice according to relevant CRM
• •Workflow management
• •Audit related documentation management
• •Issue the certificate to client on time
• •Kind of admin jobs such as team reimbursements, CM workload statistics, revenue accuracy, bonus accounting, etc……
• •Other jobs assigned by EC CRM Manager.

Dimensions/Performance Measures

• •SAP booking accuracy
• •PG document completeness
• •Lead time of issue invoice
• Candidate specifications
• •College's degree or above
• •Be good at English
• •Good communication & coordination skills
• •Team working spirit
• •Be familiar with PC
• •Be patient, responsible & hard working style
• •Certification related background is preferred

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.