IT Support Engineer

# IT Support Engineer
> Questronix Corporation · Pasig, Philippines · — · Posted 2026-03-16
**Workplace:** on_site
## Description
**Job Description:**

• Perform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices.
• Conduct preventive maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks.
• Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness.
• Perform physical inventory checking of IT assets including laptops, desktops, printers, and mobility devices to ensure proper documentation and condition monitoring.
• Troubleshoot hardware, software, and network connectivity issues including internet access, Wi-Fi connectivity, and device performance evaluation.
• Assist users in performing data backup procedures and verifying file storage in approved platforms such as Google Drive.
• Install and configure network devices such as access points and ensure proper placement for optimal signal coverage.
• Perform operating system migrations (e.g., Windows 10 to Windows 11) and support security software migrations such as endpoint protection solutions.
• Conduct data cabinet grooming and ensure proper arrangement and management of network equipment and cabling.
• Receive, document, and manage IT equipment deliveries ensuring proper asset tagging and inventory updates.

## Requirements
**Qualifications:**

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or any related course.
• **At least 1 to 3 years of experience in IT support, desktop support, or field technical support roles.**
• Strong knowledge of desktop and laptop hardware troubleshooting and preventive maintenance.
• **Experience in operating system installation, migration, and configuration (Windows 10 / Windows 11).**
• **Familiarity with endpoint security software installation and management.**
• **Basic knowledge of networking concepts including LAN, Wi-Fi connectivity, IP configuration, and access point setup.**
• Experience performing IT asset inventory, tagging, and documentation.
• Ability to perform onsite and branch deployment activities including device setup and configuration.
• Good communication and user-support skills for assisting employees with IT-related concerns.
• Willing to travel to branch locations for deployment and maintenance activities.
• **Can work fully onsite at Ortigas**

## Apply
[Apply at Questronix Corporation](https://apply.workable.com/questronix-corporation-2/j/FF7B7E292C/apply)
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