Chief Human Resource Officer

# Chief Human Resource Officer
> xponentiate · Delhi, India · — · Posted 2026-06-18
**Workplace:** on_site
**Department:** Xponentiate
## Description
Building the Culture and Leadership Behind a New Kind of Mental Healthcare Platform
**Why This Role Exists**
Sukoon is building something rare - a mental healthcare system that is not only clinically strong, but deeply human, consistent, and scalable.
As we grow from ~100 to 1000+ beds, the single biggest risk is not capital or infrastructure. It’s people.

This role exists to ensure that as we scale

• We don’t dilute care
• We don’t lose our culture
• And we build leaders faster than we build beds

## Requirements
**What You Will Be Responsible For**
This is not a traditional HR role.
You will be responsible for building the human system that allows Sukoon to deliver great care - consistently, across multiple locations.
**1\. Defining and Protecting the Culture**

You will shape what “great care” actually looks like in behaviour

• How staff speak to patients and families
• How teams work together under pressure
• How leaders make decisions

• And then ensure this shows up everywhere - not just in one flagship unit
• **2\. Hiring People Who Actually Fit This Model**
• We are not just hiring for credentials.

We are hiring people who can

• Handle complexity and emotional intensity
• Work in teams (not silos)
• Deliver high standards without losing empathy

• You will build the engine that finds and selects these people - repeatedly.
• **3\. Building Leaders, Not Just Teams**

As we scale, we will need

• Strong unit heads
• Confident clinical leaders
• Operators who can run facilities independently

• You will identify, coach, and grow this leadership bench.
• Because scale will fail without it.
• **4\. Making Sukoon a Place People Want to Stay**
• Mental healthcare is demanding.
• Burnout is real.

You will ensure

• People feel supported, not stretched
• Good people stay and grow
• The environment remains serious, but humane

• **5\. Creating Clarity and Accountability**
• Great culture is not “soft.”

You will help build

• Clear expectations
• Honest feedback loops
• The ability to deal with underperformance early

• So that high standards are maintained without confusion.
• **6\. Working Hand-in-Hand with Operations**
• You and the Head of Operations will be tightly linked.

• They build the system
• You build the people who make it work

Together, you ensure that

• Units run well
• Teams function well
• And patients get the care they deserve

**Who This Role Is For**

• This role is for someone who:
• Has built or scaled teams across multiple locations
• Understands that culture is not slogans - it’s behaviour
• Is comfortable working closely with clinicians and operators
• Can be both thoughtful and decisive

And most importantly

• Someone who believes that how people behave inside a hospital directly shapes patient outcomes
• **What Success Looks Like**

• You walk into any Sukoon unit - and it feels the same
• Patients and families trust the people, not just the brand
• Unit leaders don’t need constant supervision - they step up
• Hiring gets easier because Sukoon has a reputation
• Good people stay, grow, and bring others with them

## Benefits
**Why This Role Matters**
“If we get operations right, we can run hospitals.
If we get people right, we can build a system that truly changes lives.”
This is a chance to build the people engine behind one of the most ambitious mental healthcare platforms in the region.
## Apply
[Apply at xponentiate](https://apply.workable.com/xponentiate/j/B1C7E46DD7/apply)
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