WFM Team Lead (Davao / MOA Pasay) | Onsite

WFM Team Lead (Davao / MOA Pasay) | Onsite

> Tasq Staffing Solutions, Inc. · Makati City, Philippines · Full-time · Posted 2026-05-26

**Workplace:** on_site

**Department:** Philippines - Corporate

Description

**Location:** Davao / MOA Pasay

**Work Setup:** Onsite

**Shift Schedule:** Night Shift

**Responsibilities:**

• Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity.
• Partner closely with operations and HR to anticipate staffing demands and effectively tackle workforce challenges.
• Leverage workforce data analysis, produce insightful reports, and deploy innovative WFM tools to drive smart decision-making and enhance operational efficiency.

**Requirements:**

• At least 12 months of experience in supervising a workforce management team in a BPO company, demonstrating expertise in leading teams with confidence and inspiring success.
• Background in Business Management or Computer Science
• Must be amenable to start ASAP
• Exceptional analytical, organizational, and problem-solving capabilities
• Highly proficient in scheduling software and Microsoft Excel to streamline processes
• Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting

Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/050489C181/apply)

---
Powered by [Workable](https://www.workable.com)