Specialist, HR Operations

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of this role is to ensure the efficient management and safekeeping of employee files, maintaining accurate records and data updates in the system. The position also supports HR operations by preparing reports, assisting with system queries, and upholding information security standards to protect the organization’s assets and confidential data.

Job title

Specialist, HR Operations

Job Description

Education

• Any bachelor’s degree

Experience

• 3-4 years of relevant experience

Mandatory Skills

• Excellent communication and interpersonal skills to interact with employees, vendors, and management.

Roles & responsibilities

• Conducts induction of all new hires in the system.
• Prepares, and maintain accurate reports for use of top management.
• Keeps track and updates the system for any detail changes/movements of all employees.
• Serves as gate keepers for the 201 files.
• Prepares and customizes data reports as required by the business.
• Coordinates with various departments regarding data update.
• To provide administrative assistance and support the division leaders and the HR head.
• To provide assistance to System queries as Data Team Helpdesk.
• To raise system concerns using the ticketing system as Data Team helpdesk and provide feedback.
• General Safety and Security
• Protects the organization’s assets by upholding the principles of the Quality Information Security Management System (QISMS).
• Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization’s business functions.
• Reports Information Security related incidents without any delay to the right authority. Example: All information related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.
• Actively participates during training, orientation and awareness programs pertaining to QISMS & Data Privacy

Location

Quezon City, Bridgetowne ZetaPhilippines