Patient Access Coordinator

DescriptionPatient Access Coordinator | Bluegrass Orthopaedics

Bluegrass Orthopaedics is seeking a friendly, organized full-time Patient Access Coordinator to join our team.

The Patient Access Coordinator plays an important role in creating a positive patient experience by welcoming patients, scheduling appointments, collecting accurate demographic and insurance information, and supporting our clinical teams.

What You Will Do:

Greet patients and visitors in person and by phone.
Schedule appointments for physicians and physician assistants.
Collect and enter patient demographic and insurance information
Assist patients with insurance paperwork and general billing questions
Maintain accurate patient records and schedules
Communicate appointment information to clinical teams
Provide professional and compassionate customer service in a fast-paced medical office environment.

QualificationsWhat We are Looking For:

High school diploma or equivalent
Strong communication and customer service skills
Excellent organization and attention to detail
Ability to manage multiple priorities throughout the day
Comfort using computers, phone systems, and electronic records
Medical office experience preferred, but not required
EMR or practice management experience a plus
Ability to travel between BGO locations throughout Lexington, KY market.

About Bluegrass Orthopaedics

Bluegrass Orthopaedics provides high-quality orthopedic care throughout Central Kentucky. Our team is committed to treating patients with integrity, respect, and compassion while delivering exceptional patient experience.

Bluegrass Orthopaedics is an equal opportunity employer.