Resident Manager (Affordable Housing)

Ready to Lead a Community and Make a Lasting Impact? Join GSF Properties!

GSF Properties Inc. is seeking an experienced and dedicated Resident Manager to oversee two affordable housing communities totaling 45 units in Fresno, CA . If you're passionate about affordable housing, enjoy building strong resident relationships, and have experience with LIHTC properties, this is an excellent opportunity to grow your career with a dynamic and supportive property management team.

As the Resident Manager, you'll play a vital role in the daily operations and success of both communities. From leasing and resident relations to compliance and property oversight, you'll help ensure residents enjoy a safe, well-maintained community while maintaining compliance with affordable housing regulations and company standards.

Compensation & Schedule

• Pay: $22.00 per hour, plus a 2-bedroom, 1-bath apartment and comprehensive benefits package
• Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Housing Included: Two-bedroom apartment provided in Fresno, CA

Key Responsibilities

• Oversee the daily operations of two affordable housing communities totaling 79 units (45-unit LIHTC community and 34-unit senior LIHTC community).
• Ensure compliance with LIHTC regulations, Fair Housing requirements, company policies, and regulatory agency standards .
• Manage all leasing activities, including applicant screening, move-ins, certifications, and annual recertifications.
• Maintain accurate resident files and compliance documentation in accordance with program and company requirements.
• Monitor occupancy levels and implement effective leasing and resident retention strategies.
• Provide exceptional customer service while fostering positive relationships with residents, vendors, and community partners.
• Coordinate maintenance activities to ensure both communities remain safe, attractive, and well-maintained.
• Address resident concerns promptly and professionally while enforcing community policies.
• Assist with rent collections, expense management, and achieving property performance goals.
• Partner with the Portfolio Manager and Compliance Team to support operational success and regulatory compliance.

Benefits

• Medical
• Dental
• Vision
• Employee Assistance Program
• 401(k) Retirement Plan
• Life Insurance
• Paid Holidays
• Paid Vacation

To learn more about GSF Properties, visit us at www.gsfpi.com .

Requirements

Qualifications & Requirements

• Minimum 1 year of affordable housing or property management experience .
• Strong knowledge of LIHTC (Tax Credit) compliance , including certifications and recertifications.
• Experience with leasing, resident relations, and daily property operations.
• Ability to maintain accurate resident files and ensure regulatory compliance.
• Strong communication, organizational, and customer service skills.
• Self-motivated, detail-oriented, and able to manage multiple priorities.
• Proficiency with basic computer applications and property management software.
• Ability to work independently while collaborating effectively with team members.
• Ability to reside in the provided on-site apartment in Fresno, CA.
• Available to work Monday-Friday, 8:00 AM-5:00 PM .
• Valid driver's license required.

Preferred Qualifications

• 2+ years of affordable housing or LIHTC property management experience.
• Experience processing move-ins, annual recertifications, and compliance documentation.
• Knowledge of Fair Housing regulations and affordable housing programs.
• Experience with Yardi, RealPage, or similar property management software.
• Previous experience managing a LIHTC community.