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International Private Bank - New Hire Experience team, Regional Specialist- Vice President
JPMorgan Chase · Central and Western, Hong Kong Island, Hong Kong
About The Role
The New Hire Experience Team is responsible for crafting and executing a first-in-class experience for new hires in the International Private Bank.
As a Regional Specialist in the New Hire Experience Team, you will partner with key stakeholders to deliver an inclusive experience for new hires to expedite their transition into the business. You will serve as the central point of contact for all business related new hire activities and work directly with key stakeholders across the firm to deliver an exceptional experience.
Job responsibilities
- Seamlessly execute end-to-end onboarding to ensure an exceptional experience for new hires
- Responsible for tracking, monitoring and following up on pre-employment notifications from new hire and hiring manager
- Accelerate productivity by helping new hires navigate the firm, use internal tools effectively, learn our business, and how to get things done
- Gather feedback to shape the new hire experience roadmap and identify areas for improvement
- Maintain strong partnerships with key business partners, including recruiting, training, HR, operations, technology and other relevant parties
- Work with local leadership and managers to ensure new hire welcome strategy is developed and executed and drive initiatives to enhance and develop the experience
- Facilitate regionally aligned induction training
Required Qualifications, capabilities, and skills
- Bachelor’s degree required
- Several years of professional experience
- Strategic, innovative, Advisor-first business mindset
- Exceptional problem-solving skills and results oriented mindset with ability to execute quickly and accurately on ideas, initiatives and improvements
- Resourceful, proactive learner who possesses a solid work ethic and performs well under pressure in a dynamic environment; must be able to multitask and shift priorities quickly while maintaining control with limited supervision
- Effective communicator with ability to collaborate effectively across internal teams
- Expert in Excel, PowerPoint and Word.
- Exceptional interpersonal skills including high emotional intelligence and the ability to build and maintain strong relationships with colleagues at all levels
Preferred qualifications, capabilities, and skills
- Private Bank experience
- Detail oriented with exceptional follow-through skills
- Intellectually curious and interest to act as a change agent to improve processes and quickly resolve issues
- Enthusiasm for the business and eagerness to work on any task that will add value
- Proficiency with Access is a plus
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