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Customer Service Executive - Car Finance - Used Car Loans - Bilaspur - Om Chambers - CSE*

Eofh · Chhattisgarh, India

Customer SuccessExecutive LevelImported listingfull-timeabout 1 month ago

About The Role

1 Company's representative - Rendering company's financial services into the market / assigned counters. 2 Acts as a communication channel between the management & the Channel Partners. 3 Building new channel partners for the company. 4 Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing. 5 Customer touch point - Meets customers and pitch schemes according to their requirements. 6 First line of control - Ensures customers meets the funding norms. 7 Follow up with customers to ensure satisfaction & positive feedback after sales-service. 8 Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo. 9 Basic understanding of KYC and other documents for used car loan processing Exp (in yrs) :- 1+yrs Qualification :- Graduate in any discipline

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