Import Transportation Supervisor

People 

• Identify and mentor #2’s  
• Conduct and document monthly 1 on 1’s in PDC 
• Responsible for timely annual performance review and development maps for team members 
• Ensure team members complete mandatory trainings prior to due date 
• Administrative management of DayForce, IDM, Overtime and Vacation 
• Drive team morale and reallocate workload accordingly to ensure employee satisfaction and retention 

Customer 

• Take an active role in the successful transition of new business/ updates to existing business 
• Regularly attend, and actively participate in customer facing engagements 
• Conduct 2 customer calls per week, and log in CRM 
• Conduct root cause analysis and corrective action plan with customers and account stakeholders 
• Stay apprised of market conditions, and proactively communicate impact to customers 

Operations 

• Ensure cross-training among the team in order to support team coverage  
• Take an active role to support their manager, and act as the escalation point 
• Monitor workboard for the team, and adjust the daily plan accordingly 
• Understand department process flow relative to OPA requirement  
• Constantly and continuously look for areas of improved efficiency with an emphasis around digitalization 
• Understand and take action to resolve anything in red or “at risk” of missing global expectations 
• Ensure compliance to company policies and external regulations 
• Proactively communicate with the team to ensure awareness and understanding of policies and regulations 
• Professionally represent Expeditors to our customers, service providers, and government agencies  

Finance 

• Ongoing review of provisions and A/R, resulting in zero reserve 
• Ensure revenue recognition and timely action on provisions 
• Understand and drive profitability at the customer and department level  
• Produce customer P&L’s on monthly basis 
• Understanding of P&L, including review of monthly expenses  

EXPECTATIONS

• Measure adoption of technology within the team and drive continuous improvement 
• Pursue industry certifications, Expeditors’ Leadership Platform and Leader-Leader model 
• Regularly request additional responsibilities to support the team and the department 
• 2 years of industry specific qualification (country specific) 
• Good market and product knowledge 
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results 
• Good computer skills (Excel, Word)  
• Proven supervisory attitude 

• Expected base salary: $57,000.00
• Eligible for bonus

Expeditors offers excellent benefits

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Learning & Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.