Opportunity for a Residential Property Maintenance Coordinator

A ShipRock Maintenance Coordinator plays a key role in assuring the maintenance of our clients' properties as well as addressing tenant maintenance concerns promptly and courteously. Here is what you can expect to do as a maintenance coordinator: Work Order Management: Enter work orders into Rent Manager, organize and assign tasks to maintenance staff and subcontractors. Subcontractor Coordination: Research subcontractor pricing, organize and assign work orders to subcontractors, and ensure timely completion of tasks. Client Communication: Communicate maintenance issues and solutions to clients promptly and professionally. Field Work: Assist maintenance staff on-site, take pictures, and attend HRA and City Inspections. Work Order Closure: Close out work orders in the system, document solutions, and follow up with tenants to ensure satisfaction. Security Deposits: Process returns and communication regarding safety deposits. Timeliness: Ensure all maintenance tasks are completed in a timely manner, balancing office and on-site work as dictated by workflow. Confidentiality: Maintain the confidentiality of client information and sensitive company data, ensuring that all interactions and records are handled with discretion. Other Duties as Assigned. You will possess: Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in using proprietary software (e.g., Rent Manager) and Microsoft Office Suite (Excel, Word, Outlook). Mechanical aptitude, with knowledge of solving electrical, plumbing, and heating issues and a willingness to learn. The physical requirements of the job include: Sitting: Remaining in a seated position for extended periods, usually at least 50–80% of the workday. Sedentary Strength: Occasionally lifting or moving light objects, typically up to 10–20 pounds (e.g., reams of paper, laptop, files). Repetitive Motion/Manual Dexterity: Constant use of hands, wrists, and fingers for typing, operating a computer mouse, and handling paperwork. Visual Acuity: Close vision is required for sustained computer monitor usage, reading documents, and analyzing data. Reaching/Handling: Occasional reaching at or below shoulder level to access file cabinets, desk drawers, and telephone equipment. Mobility: Occasional walking within the office to printers, meetings, or other workstations. Communication: Constantly requires the ability to speak clearly and hear conversations, both in-person and via telephone/video calls. This position is a full time position, working Monday through Friday, 8 hours per day with occasional overtime. You can expect to receive full time benefits after 90 days of employment Medical Dental Vision Paid Time Off 401(k) after 6 months with a matching 4% contribution. JOIN A TEAM DEDICATED TO RELIABLE COMMUNICATION AND SERVING OUR CLIENTS AND TENANTS! APPLY TODAY