Onboarding and Training Specialist (BGC Taguig) | Onsite

# Onboarding and Training Specialist (BGC Taguig) | Onsite
> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-05-14
**Workplace:** on_site
**Department:** Philippines - Corporate
## Description
**Working Setup:**

• 100% Onsite (BGC Taguig)

**Work Hours:**

• 11PM to 8AM

**Responsibilities:**

• **Onboarding & Program Delivery:** Lead end-to-end onboarding for new hires, including training on tools, processes, and role-specific skills.
• **Training & Development:** Design and enhance training programs to address skill gaps and support employee growth through coaching and upskilling.
• **Performance Support & Evaluation:** Monitor onboarding and training effectiveness through metrics, assess learner performance with feedback, and refine programs based on data and business priorities.
• **Process Improvement & Documentation:** Standardize onboarding and training for consistency and scalability and to update training materials and knowledge bases.
• **Stakeholder Collaboration:** Collaborate with HR, Sales, and Operations to align training with business goals and serve as the onboarding support contact.

**Requirements:**

• Bachelor's Degree required
• Excellent English communication
• At least 5 years experience in contact center (B2B/SaaS)
• At least 3 years tenure in Training
• Strong analytical skills with experience in tracking training effectiveness and KPIs.
• At least 3 years of experience in training, onboarding, learning & development, or related roles.

## Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/FB3403FDF9/apply)
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