About The Role

DescriptionLead HVAC/Hearth Service Technician

$30.00–$45.00/hour DOE

Full-Time | Experienced | Day Shift

Evergreen Gas Heating & Cooling is hiring an experienced Lead HVAC/Hearth Service Technician to join our team immediately.

We're looking for a highly skilled, customer-focused technician who can confidently diagnose, service and repair residential HVAC and hearth/fireplace systems, take ownership of service calls, and serve as a technical resource and leader for the service team.

This is an opportunity for an experienced technician who is ready to take the next step in their career. The Lead Technician will remain hands-on in the field while also helping support technicians, maintain service standards, troubleshoot complex issues, and contribute to the continued success of the service department.

If you take pride in your work, enjoy solving problems, and are someone others can rely on for technical knowledge and leadership, we'd love to hear from you.

What We Offer

Starting rate: $30–$45/hour DOE
Medical, dental and vision insurance
401(k) with company match
Paid time off and paid holidays
Company-provided vehicle, where applicable
Company-provided uniforms
Ongoing technical training and professional development
Career advancement opportunities

Employee Assistance Program

Stable, year-round work
Supportive team environment with a respected local company

What You'll Do

As a Lead HVAC/Hearth Service Technician, you will

Diagnose, service, repair and maintain residential HVAC and hearth systems
Troubleshoot complex heating, cooling and hearth/fireplace issues and determine effective repair solutions
Service furnaces, heat pumps, air conditioning systems, thermostats, ventilation equipment and related comfort systems
Service and troubleshoot residential fireplaces, inserts, stoves and other hearth products
Perform preventative maintenance, system inspections and tune-ups
Respond to service calls and emergency repair requests in a timely and professional manner
Provide technical guidance and support to other service technicians when needed
Help troubleshoot difficult or escalated HVAC and hearth service calls
Share knowledge, best practices and technical expertise with less-experienced technicians
Help maintain high standards for workmanship, safety, documentation and customer service
Communicate repair recommendations and options clearly with homeowners
Ensure parts, tools and materials are properly stocked and accounted for
Maintain accurate service records and documentation
Follow company safety policies, industry standards and applicable HVAC and hearth regulations
Stay current on HVAC, hearth and fireplace technology, equipment and industry advancements
Partner with management and other departments to support a positive customer and employee experience
Perform other duties as assigned

What Success Looks Like

The successful Lead HVAC/Hearth Service Technician is someone who

Takes ownership of their work and follows through
Can accurately diagnose problems rather than simply replacing parts
Is comfortable working independently in the field
Can handle complex HVAC and hearth troubleshooting and service situations
Provides an exceptional customer experience
Communicates clearly with homeowners, coworkers and leadership
Is willing to coach and support other technicians
Leads by example and takes pride in quality workmanship
Manages time effectively and stays organized
Maintains a professional appearance and represents Evergreen positively

Qualifications

5+ years of residential HVAC service and troubleshooting experience preferred
Hearth/fireplace service experience strongly preferred
Demonstrated ability to independently diagnose and repair residential HVAC systems
Experience servicing or troubleshooting fireplaces, inserts, stoves or other hearth products is a plus
Strong mechanical aptitude and problem-solving skills
Previous experience mentoring, training or supporting other technicians preferred
Excellent customer service and communication skills
Ability to work independently with minimal supervision
Strong time-management and organizational skills
Valid driver's license with an acceptable driving record
High school diploma or equivalent
Ability to maintain a professional appearance and represent the company positively
Ability to pass a pre-employment background check and drug screen

Join Evergreen

If you're an experienced HVAC technician with hearth/fireplace experience who is ready to take on more responsibility while continuing to work in the field, this is an opportunity to make an impact.

We're looking for someone who wants to be more than just the person who runs the next service call. We want a technician who takes pride in their craft, supports the team, and wants to grow with Evergreen Gas Heating & Cooling.

Apply today — we're looking to fill this position quickly.