Senior IT Analyst – Digital Workplace & AI Enablement

As part of the IT organization supporting Didi International Business Group (IBG), this role serves as the bridge between employees, business teams, and technology solutions developed by Didi headquarters. The position focuses on driving adoption of AI-powered productivity tools, digital workplace solutions, and enterprise applications while also providing advanced IT support for end users across the region. The ideal candidate combines strong IT support experience with a passion for emerging technologies, user enablement, training, and continuous improvement. This role requires excellent communication skills, a customer-centric mindset, and the ability to translate technical concepts into practical business solutions.