Workshop Supervisor

Summary Workshop Manager manages and coordinates workshop activities, ensuring safe, high-quality, and efficient vehicle repair and maintenance in line with Al Mansour Automotive standards. Tasks Inspect engineering works/vehicles; identify issues; recommend remedial work. Ensure adherence to policies, regulatory requirements, and quality codes; address non-compliance. Communicate action plans, link team activities to strategy, and motivate team members. Provide operational support; act as first-line supervisor in transactional operations. Monitor team performance, allocate work, review completion; support appraisals. Serve as technical escalation point for complex issues. Education Bachelor's degree in a relevant field; additional management or technical certifications are an advantage. Experience 5 to 7 years of experience, including team coordination or people management responsibilities. Skill Technical Troubleshooting & Diagnostics Automotive Systems Knowledge Use of Workshop Tools & Diagnostic Equipment Quality & Safety Compliance Team Leadership & Coaching Competencies Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. Drives Results: Consistently achieving results, even under tough circumstances. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity."