Lead - SCM Platform

Key Responsibilities · Own the end-to-end product strategy and roadmap for PTL and FTL services/platforms, aligning with company OKRs and business goals. · Partner with operations, pricing, and network planning teams to design products that optimize truckload utilization, lane density, and freight matching. · Translate business and customer requirements (shippers, carriers, brokers) into detailed product specs, user stories, and acceptance criteria. · Work closely with engineering and design teams to ship features such as load booking, tracking/visibility, capacity forecasting, dynamic pricing, and carrier onboarding. · Analyze market trends, competitor offerings, and industry benchmarks (e.g., DHL, SafeExpress, Ship Rocket, DHL data) to identify opportunities for differentiation. · Define and track key metrics: tender acceptance rate, on-time pickup/delivery, cost per mile, load-to-truck ratio, capacity utilization, NPS. · Collaborate with sales and customer success to gather feedback and prioritize enhancements that reduce friction for shippers and carriers. · Manage the product backlog, prioritize features using data-driven frameworks (RICE, MoSCoW, etc.), and run sprint planning with cross-functional teams. · Ensure compliance E-waybill and other relevant transportation regulations where applicable to product features. · Drive go-to-market plans for new features, including internal enablement, documentation, and customer communication. · Required Qualifications · 10–15 years of product management experience, with at least 2 years in freight, logistics, supply chain, or transportation technology. · Strong understanding of truckload freight operations — FTL, PTL distinctions, tendering, dispatch, and carrier networks. · Experience working with TMS (Transportation Management Systems), load boards, or freight marketplaces. · Proven ability to translate complex operational workflows into intuitive product experiences. · Data-driven mindset with proficiency in SQL and analytics tools (PowerBI, Tableau, or similar). · Excellent cross-functional collaboration and communication skills — able to work with engineers, ops teams, and external partners. · Bachelor’s degree in business, Engineering, Supply Chain, or related field Preferred Qualifications · Experience with pricing/rating engines, dynamic freight pricing, or capacity forecasting models. · Familiarity with EDI/API integrations common in freight tech (e.g., tender/response, track-and-trace). · Background at a freight brokerage, 3PL, carrier, or logistics SaaS company. · Experience with agile product development methodologies. Required Skills & Proficiencies 1. Action Oriented 2. Dealing with Ambiguity 3. Conflict Management 4. Learning on the fly 5. Planning 6. Priority Setting 7. Teambuilding and Teamwork 8. Results Oriented 9. Directing Others 10. Problem solving