Nurse Supervisor

Description
Position Details

Job Status: Full Time (30+ hours); Exempt

Reports to: Director of Sexual Assault Services

Position Summary

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Nurse Supervisor is responsible for the day-to-day clinical operations of Sexual Assault Services. This position reports to the Director of Sexual Assault Services and in their absence the Vice President, Client Services.

Strategic/Transformational Duties and Responsibilities

Responsible for the day-to-day medical clinic operations of the Sexual Assault Services program

• maintain medical supplies, provide quality assurance of exams and all clinical procedures, and clinically train and supervise nurse examiners. Conducts initial exams and follow-up as needed.

Involves internal and external stakeholders in the performance quality improvement (PQI) process; reviews data to improve services and determines needed updates to procedures and outcomes.
Serves as a consultant to other agencies, as requested, and when approved by supervisor.
Provides in-service training to internal and external partners.
Transactional/Administrative Duties and Responsibilities
Recruit, train, supervise, schedule, and oversee performance management of nurse examiners
Conduct sexual battery examinations within 120 hours of sexual assault on both males and females, thirteen and older
Provide referrals to evaluate for sexually transmitted diseases
Serve as an expert for the criminal justice system in sexual battery prosecutions.
Serve as consultant to other agencies as requested and when approved by supervisor
Maintain medical supplies at the Sexual Assault Service office(s).
Maintain facilities and equipment at the Sexual Assault Service office(s).
Coordinate, post, and monitor on-call schedules
Quality improvement (PQI) process per agency procedure (supervisory chart reviews)
Conduct in-service training as applicable
Knows and supports best practices identified by the Crisis Center, Council on Accreditation, Florida Council Against Sexual Violence, the Office of the Attorney General, and the Florida Department of Law Enforcement.
Assists the Director of Sexual Assault Services and Medical Director with review and maintenance of the Sexual Assault Services policies and procedures manual.
Attends agency-related meetings, as approved by supervisor.
Maintains contact with the Crisis Center of Tampa, Inc. for at least one (1) year after separation of employment and responds to all subpoenas on cases that were examined while employed as the Nurse Supervisor or Nurse Examiner.
Performs such other duties as may be assigned by supervisor.

Supervisor Responsibilities

Directly supervise Nurse Examiners. Perform supervisory responsibilities by managing and allocating employee resources in accordance with company policies, applicable laws, and company initiatives/goals. Responsibilities include recruiting, interviewing, hiring, training, and developing

employees; planning, assigning, and directing work (including scheduling); appraising performance; rewarding, coaching, and disciplining employees; addressing complaints and resolving problems. Act as a change agent and develop a high-performance team in the spirit of exceptional service to all internal and external partners.

Required Competencies

Cooperation/Teamwork- Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
Engaging Communication-Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
Customer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers’ long-term interests. Creates strategies to help the organization serve customers more effectively
Adaptability- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
Problem Solving-Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
Judgment-Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
Valuing & Fostering Diversity- Demonstrating respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
Self-Management- Taking of responsibility for one’s behavior and well-being; Working effectively under stress and adapting one’s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibiting a professional demeanor.

Education and Experience

Florida Advanced Registered Nurse Practitioners License preferred (Bachelor of Science in Nursing and Florida Registered Nurse License with Sexual Assault Nursing and Program Management experience may be considered)
SANE A Board Certified preferred (or eligible to become certified within 2 years of hire).
At least three (3) years’ experience in one or more of the following:

Supervision and administration
Gynecology
Midwifery
General Practitioner with experience in gynecology procedures

Specialized training in assessment of the following:

Sexual Assault Nurse Examiner
Acute crisis situations
Trauma and/or medical situations
Gynecological examinations

Knowledge, Skills, and Abilities

Knowledge of methods of gynecological examinations.

Knowledge of protocol for collecting evidence and processing specimens.
Knowledge of the criminal justice system as pertaining to sex crimes.
Knowledge of administrative principles and practices.
Knowledge of supervisory principles and practices.
Knowledge of principles and techniques of effective verbal and written communications.
Ability to supervise staff.
Ability to conduct sexual examinations using accepted methods incorporating best practices.
Ability to testify in a court room situation.
Ability to always maintain an appearance of composure.
Ability to work independently.
Maintains reliable transportation to/from work and between meetings and training, whe