Service Administrative Assistant

DescriptionJoin a Team That Powers Careers and Communities
For over 40 years, Tribble Electric has been more than a trusted contractor — we’re a team dedicated to helping our people and our communities grow. We take pride in being Richmond’s premier electrical contractor for residential construction, multi-family and commercial developments.

We invest in our team through 100% reimbursement for training and certifications, clear career paths, and a strong commitment to promoting from within. Whether you’re starting out or advancing your career, Tribble Electric provides the foundation for long-term success.

Since 1983, we’ve built our reputation on delivering dependable electrical solutions for businesses, homeowners, and builders across the region. At Tribble Electric, you’ll join a company that values your skills, supports your growth, and is committed to excellence in everything we do.

Who You Are:

We are looking for an organized, customer-focused Administrative Assistant to manage our customer communications, intake, and scheduling for our Service Division. You will be the main point of contact for our clients, ensuring timely updates, smooth site walk scheduling, and consistent follow-ups.

What You’ll Do:

Customer Intake & Communication: Receive incoming customer requests, conduct post-visit check-ins, and manage customer service reviews.
Active Follow-ups: Proactively follow up on open quotes, invoice payment reminders, and customer status updates.
Scheduling & Coordination: Manage calendar scheduling for customer site walks and internal department manager events.
Administrative Support: Assist with email organization, internal task reminders, and maintaining accurate system statuses.

QualificationsWhat You’ll Bring:

2+ years of experience in administrative or customer service coordination roles.
Strong written and verbal communication skills with a professional telephone manner.
High proficiency with scheduling tools, CRM software, and email management.
Excellent organizational skills with the ability to manage multiple priorities independently.

What We Offer:

Tribble Electric offers a wide range of employee benefits, including:

100% employer-paid health coverage options through United Healthcare
401(k) with 100% company match up to 4%, with Roth and Traditional options
Generous pay scale and company vehicle provided for eligible positions
Paid time off starting day one
Tuition reimbursement and paid apprenticeship programs
Career advancement pathways and leadership development opportunities
Dental, vision, and FSA plans
Company-paid short- and long-term disability insurance
Employee Assistance Program (EAP) for personal and family support
Scholarship opportunities for employees and dependents
Employee discounts on Woodfin services
A family-oriented, team-first culture that values work/life balance

Not everyone may fulfill all the requirements listed here. If you possess the necessary skills but are unsure about your background, please don’t hesitate to apply. We welcome your application and are eager to explore the opportunity with you. We’re constantly seeking individuals who can contribute to our company’s growth and success.

At Tribble Electric, we are committed to cultivating an environment of mutual respect and inclusion. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, age, sex national origin, gender, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All aspects of employment will be based on merit, competence, performance, and business needs, including the decision to hire, promote, discipline, or discharge.