Service Advisor/ASM - Bilingual

Description
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Bilingual Service Advisor (English/Spanish)

Spartanburg Honda | Hudson Automotive Group

Earn $80,000 - $100,000+ Per Year | Bonuses Available

Spanish-Speaking Candidates Encouraged to Apply

Spartanburg Honda, a Hudson Automotive Company, is actively seeking a Bilingual Service Advisor (English/Spanish) to join our award-winning, high-volume service team. If you are passionate about customer service, enjoy building relationships, and are looking for a career with exceptional earning potential and growth opportunities, we want to hear from you.

As a Service Advisor, you will serve as the primary liaison between our customers and service department, helping create an outstanding service experience while driving customer satisfaction and retention.

Why Join Spartanburg Honda?

Compensation & Rewards

Earn $80,000 - $100,000+ annually for top performers
Manufacturer incentives and bonus opportunities
High-volume service department with strong customer traffic

Career Growth

Paid training and professional development
Internal advancement opportunities
Career growth within one of the Southeast's largest automotive groups

Work-Life Balance

Flexible work schedule
5-day work week
Alternating Saturdays
PTO accrual and paid holidays

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
401(k) with Company Match
Paid Vacation and Holidays
Accrued Paid Time Off
Employee Discounts on Products and Services
Ongoing Training and Development Opportunities

Responsibilities

Greet customers and assist with vehicle service needs
Build trust and maintain strong customer relationships
Clearly communicate recommended maintenance and repair services
Prepare accurate repair estimates and service timelines
Coordinate with technicians to ensure efficient vehicle repairs
Keep customers informed throughout the service process
Utilize CRM and dealership software to document customer interactions
Deliver an exceptional customer experience that drives loyalty and retention

Qualifications

Fluent in English and Spanish
Strong customer service and relationship-building skills
Previous automotive service advisor experience preferred
Previous sales experience preferred
Experience using CRM software and technology platforms preferred
Excellent communication and problem-solving skills
Strong emotional intelligence and professionalism
Ability to thrive in a fast-paced environment

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned organization representing more than 50 dealerships and over 4,000 employees throughout the Southeast. Our dealerships have earned numerous industry awards, including Toyota President's Award, Nissan Global Award, Ford President's Award, and Honda President's Award recognition.

If you're looking for a rewarding opportunity with excellent earning potential, a supportive team environment, and opportunities for long-term career growth, apply today.

Spartanburg Honda is an Equal Opportunity Employer.

All applicants must be able to pass pre-employment screening, including background check, motor vehicle record review, drug screening, and possess a valid driver's license.