Support Specialist, Growth & Resources

<Life.Church> wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do.

The Support Specialist is primarily responsible for shaping and executing growth and development opportunities for the YouVersion team. This role combines creativity with operational oversight to create and implement learning experiences that evolve alongside team needs. The Support Specialist partners closely with leaders and staff to develop relevant training initiatives, support staff engagement, and strengthen team effectiveness through strategic development opportunities.

This role utilizes their skillset to deliver outcomes that align with the direction of their team to further <Life.Church>’s mission and to reach people for Christ.

What You'll Do

Support Staff Development Initiatives for the YouVersion Team

Collaborate with leaders to assess development needs and translate them into structured, impactful growth opportunities.
Design learning initiatives that are informed by internal needs, industry trends, and emerging technical opportunities.
Partner with Director of Internal Support to develop and maintain a long-term strategic roadmapfor learning experiences.
Create and manage timelines, scopes, agendas, and speaker lineups for development events and training programs.
Partner Internal Support team members to expand the “YouniVersity” experience beyond onboarding by connecting staff to existing <Life.Church> learning opportunities, tools, and resources that support long-term success on the YouVersion team.
Foster proactive, cross-functional relationships to align development efforts with broader organizational goals.

Deploy Operational and Training Support

Gather feedback to refine and enhance programs, continuously improving relevance and impact.
Collaborate with team members to support end-to-end event execution and logistics, including venue setup, hospitality, reservations, scheduling, and resource preparation.
Partner with Director of Internal Support to develop and maintain training resources and learningsystems tailored to the needs of the YouVersion team while aligning with broader Life.Churchlearning initiatives.
Communicate effectively and regularly with the YouVersion team about upcoming learning opportunities, ensuring training is accessible to a broad audience.
Coordinate with subject matter experts to support area-specific training initiatives.
Partner with Support Team members to execute all-hands events.

Develop and Maintain Team Resources

Build and maintain Staff Portal resources that support and equip the YouVersion team.
Support all <Life.Church> staff by providing content, contacts, and resources that help teams understand and communicate the vision and reach of YouVersion.

Skills Needed to Succeed

Ability to self-motivate, make independent decisions, and solve problems with innovation.
Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
Excellent verbal, written, and interpersonal communication skills to clearly explain complicated processes and foster partnerships.
Ability to balance strategic vision with hands-on operational execution.
Effective in process and organizational management to coordinate, structure, and provide vision to projects.
Ability to drive development strategy, roadmap planning, and successful program launches.
High School Diploma or GED.
1-3 years related work experience.