Systems Administrator at Inflowfed — United States

About The Role

About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

Job Overview:As a Systems Administrator, you'll be at the heart of our mission to keep a primary GEOINT exploitation system running for the analysts who depend on it. Working as part of an elite and agile team, you'll provide on-site, on-the-floor technical and system administration support – troubleshooting software and hardware anomalies as they occur, automating software deployments, packaging software, and supporting VDI endpoints, virtual machines, and geospatial/corporate software – driving our commitment to mission uptime and production readiness.

Here, your work is more than a job – it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Duties & Responsibilities

Manage the functionality and efficiency of a group of computers running on one or more operating systems

Maintain the integrity and security of servers and systems

Set up administrator and service accounts

Maintain system documentation

Interact with users and evaluate vendor products

Make recommendations to purchase hardware and software, coordinate installation, and provide backup recovery

Develop and monitor policies and standards for allocation related to the use of computing resources

Automate software deployments, package software, and troubleshoot VDI endpoints, virtual machines, and geospatial/corporate software issues, making corrective recommendations as necessary

Respond quickly to application/hardware issues, resolve problems on the spot where possible, replicate issues for internal analysis/diagnosis, and assist in preparing technical documentation of problems and solutions

Program in an administrative language as needed

Develop and implement testing strategies and document results

Provide advice and training to end users

Provide guidance and work leadership to less-experienced staff members

Maintain current knowledge of relevant technologies as assigned and participate in special projects as required

Required Skills & Experience

5-10 years of directly related experience in systems administration and analysis
Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
Experience supporting maintenance and change requests for all user-facing devices and systems
Attention to detail and strong organizational skills
Strong writing skills (document creation and note taking)
Strong time management skills
Ability to work within a team on projects and/or tasks
Multi-mission environment experience

Experience with Microsoft Office Suite (Excel, Word, PowerPoint)

Ability to troubleshoot and document various problems
Excellent customer service skills

Desired Skills

Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
Service+ experience
Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
Client operating systems (Windows 11)