Customer service INTERN

HEIMWEE is looking for customer service interns for their 3 brands

MXDVS

Objects by Max Reynders

Garments by Max Reynders

We work across clothing and furniture. As a small, hands-on team, everyone's work has a direct impact on how our brands look, feel, and grow.

We're looking for a Customer Service Intern to join us on-site and and be the friendly voice behind our three brands. You'll be the first point of contact for customers and helping us keep the same care and attention we put into our products in every conversation.

What you'll do

Answer customer questions via email, social media, and/or live chat across our three brands

Help resolve order issues: shipping questions, returns, exchanges, and order tracking

Keep customers informed and reassured, even when something's gone wrong

Log and flag recurring issues so the team can spot patterns and improve processes

Support with maintaining FAQs and help-center content as our brands and product lines grow

Work closely with the operations and marketing teams to make sure customer feedback is heard

What we're looking for

Currently studying business, communication, or a related field (or recently graduated)

Strong written communication skills and a genuine, patient, customer-first attitude

Organized and comfortable managing multiple conversations at once

Interest in fashion, design, or furniture is a plus

Fluent in English

• What we offer
• Hands-on experience across three distinct brands, from strategy to execution
• Real responsibility: you'll be trusted to represent Heimwee in every interaction
• Insight into how a multi-brand company in fashion and furniture actually operates
• How to apply
• Send your CV to <[email hidden]>. We're excited to hear from you.