Constituents Services Coordinator

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The Constituent Services Coordinator will be responsible for providing support to the Office of the Chiefs and to the Osage Nation constituents and who request assistance in regards to available direct services, i.e.; Constituent Concerns and Complaints, Burial Assistance, Donation Requests, Health Benefits, Regional Gathering Fund and general requests/referrals for the Osage Nation. Execute requests efficiently and effectively. Must have a genuine concern for constituent requests and be dedicated to fulfill their needs.

Qualifications

Associate’s Degree in Business, Management or related field preferred
At least 1 to 2 years of executive, managerial, office environment experience preferred
Must have excellent customer service skills
Must be able to lift, push, kneel, bend, reach overhead, and pull/carry up to 25 lbs.
Requires knowledge of Osage language and culture
Must maintain a professional attitude and appearance that positively represents the Nation
Requires a high level of personal integrity and ethics
Requires a high level of problem solving skills
Requires familiarity with grant writing, administration, and compliance with grant regulations Requires familiarity with the concepts of project management
Requires familiarity with the concepts of budget development and compliance with Osage Nation budgets
Requires familiarity with planning concepts and processes including but not limited to program planning
Requires willingness and ability to learn new skills, including travel to conferences and training sessions
Must be able to communicate professionally and occasionally speak before groups
Must have experience in fiscal management
Must maintain confidentiality at all times
Must obtain/develop knowledge in Nation’s HRIS system
Must obtain/develop knowledge in Nation’s grant management system
Requires ability to use Microsoft Office Suite programs
Requires good interpersonal communication and team work skills
Must be able to pass a criminal background check
Must be bondable
Must be able to pass drug/alcohol testing
Must have a valid driver’s license – may be required to drive GSA or Nation vehicles