Dispatcher FT Days Peoria

DescriptionJoin Team AMT! Now hiring for a Full-time Day shift Dispatch in our Peoria Communications Center!

Advanced Medical Transport (AMT) is the premier provider of emergency and scheduled ambulance services in Central and Western Illinois, as well as parts of Iowa. AMT is a private, not-for-profit organization operated for community benefit.

As a night dispatcher, you will be responsible for receiving requests for ambulance and wheelchair service, inputting information into the CAD System, selecting and dispatching the appropriate units to respond to the type of call and maintaining correct system status control.

This position will work a 12-hour shift rotation with three (3) 12-hour shifts one week and four (4) 12-hour shifts the second week, once training has been completed. While in training, you will work 8-hour shifts Monday through Friday.

What You Will Do:

Receive incoming emergency and non-emergency requests for service
Determine call the urgency and location of the situation
Dispatches the appropriate unit to respond to emergency and nonemergency requests for ambulance service based on the type of call and scheduled time
Maintain patient confidentiality
Relocate, as required, units from one post location to another as designated by the System Status Plan
Prepare accurate and timely statistical reports and appropriate paperwork
Follow operations service center policies and procedures
Assist as needed with the scheduling of field and operations service center personnel

Advanced Medical Transport provides competitive benefits:

403(b) account with 50% company match
Paid Time Off
Holiday Pay — six paid holidays each year: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
Payroll Direct Deposit
Paid Continuing Education
Tuition Reimbursement
Employee Assistance Program
Medical, dental, vision, and prescription coverage, as well as flex-spending or HSA accounts
Disability
Life Insurance
Fitness Center Memberships

QualificationsRequired Qualifications:

High school diploma or general education degree (GED) required
Previous experience as a System Status Controller preferred
Typing ability of 35-40 words per minute
Data entry experience

Preferred Qualifications:

Completion of an Emergency Medical Dispatch course and Certification by NAEMD
American Heart Association BLS/CPR