Sales Development Representative

Key Responsibilities

• Conduct outbound and inbound outreach—calls, texts, and emails—to prospective families.
• Qualify each lead in a single conversation by understanding the athlete's profile, goals, timeline, and budget.
• Book qualified consultations directly onto the Account Executive's calendar.
• Confirm appointments and send reminders to reduce no-shows.
• Move unqualified leads to the Retired Lead list with accurate disposition reasons.
• Provide complete notes so the Account Executive never starts a call cold.

Qualifications

We care far more about attitude, work ethic, and potential than years of experience. The ideal candidate is looking to build a long-term career in sales.

Required

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• Bachelor's degree (or graduating within the next few months).
• Excellent written and verbal communication skills.
• Comfortable making a high volume of outbound calls every day.
• Strong organization, attention to detail, and follow-through.
• Comfortable learning CRM systems and sales technology.

What Will Make You Successful

• You love talking to people. You're energized by conversations and aren't afraid to call someone you've never met.
• You handle rejection well. You understand that hearing "no" is simply part of the job and quickly move on to the next opportunity.
• You're coachable. You actively seek feedback and improve your conversations, objection handling, and sales process.
• You're competitive. Whether through sports, academics, work, or personal goals, you're motivated by achieving measurable results.
• You stay organized. Every lead receives timely follow-up, accurate notes, and a clear next step.
• You take ownership. You treat every lead like it's your own business and care about creating a great experience for every family.
• You're dependable. Account Executives know they can rely on you to consistently deliver qualified meetings with complete context.

Nice to Have

• Internship or part-time sales experience.
• Competitive athletic background
• Experience in customer service, retail, hospitality, recruiting, or another customer-facing role.
• Experience using HubSpot, Salesforce, or another CRM.
• Passion for youth and college sports.