Onsite Night-Shift CSR & Tech Support (Medicine Reimbursement)

HCLTech in Manila, Philippines, seeks a proactive Customer Service Representative to handle inbound queries and resolve issues within defined SLAs. This is a 100% onsite role at Greenhills, San Juan City, with night shift requirements.

The ideal candidate has strong communication skills, proficiency with Microsoft Office, and a customer-centric approach. Prior BPO experience is preferred, and the ability to work in a fast-paced, diverse team is essential.