Logistics Specialist - Sucafina Instant EMENA & AMERICAS

Summary of the role: 

Responsible for the optimal (cost-effective, timely, quality-service...) execution of assigned instant coffee shipments/deliveries from origin to destination. Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end.

Key Responsibilities and Accountabilities

Inbound

• Work with traders on position follow-up and any commercial issues with shippers.
• Send shipping instructions to shippers (suppliers) in due time.
• Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy.
• Follow-up on sample results where required and update internal database accordingly.
• Process shipping documents (including upload onto system) and payment to shippers.
• Issue landing instructions to related warehouses accordingly.
• Follow-up on potential claims.
• Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services.
• Check all assigned service invoices to approve the costs.
• Check stocks in assigned warehouses on a monthly basis & report accordingly.

Outbound

• Work closely with traders on position follow-up and any commercial issues with clients.
• Send delivery instructions to transporters/warehouses in due time and ensure timely delivery.
• Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required.
• Work closely with traders & external partners to anticipate execution challenges and advise on potential solutions
• Advise trading team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request.
• Check all assigned service invoices to approve the costs.
• Other tasks assigned by Logistics Manager.

Qualifications and Education

• University graduate (BA or equivalent).
• Focus/major in Foreign Trade, Commodity Trading, or Logistics is a plus.
• Other certifications are a plus.

Experience and Technical skills

• At least 1-2 years of working experience (compulsory).
• Experience in an international environment related to logistics / trade / supply chain / customer service.
• Experience in coffee trade logistics is a plus.
• Knowledge/practical experience in SAP.
• Good knowledge of Excel, Word, Outlook.
• Knowledge of collaborative tools (MS Teams, SharePoint,...).
• Knowledge of PowerBI is a plus.

Soft skills

• Excellent organizational skills (ability to prioritize, plan tasks, and respect deadlines).
• Good interpersonal skills.
• Teamwork skills/team spirit.
• Ability to work under stress and respond to tight deadlines.
• High level of autonomy/self-discipline.
• Proactiveness.
• Curious keen to learn and ready for new challenges.
• Ability to work independently.

Languages

• Excellent verbal and written communication skills in English
• Knowledge of any other language is a plus (French)