Account Manager

The Tokai Rika Group is seeking an Account Manager for our Toyota team who has strong analytical skills as well as strong skills in dealing with commercial issues, planning, coordination and communication.

Duties

Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals

• Responsible for sales related commercial communications between TR and assigned Customer
• Work to resolve all sales related, commercial and financial discrepancies
• Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc
• Build multi-level relationships within the Customer’s organization
• Maintain high level of customer satisfaction

Communicate Customer expectations within TR

• Receive and distribute RFQ’s, price targets, APR expectations, and competitor information
• Review & understand Customer terms and conditions
• Develop Customer Sales Strategy with significant assistance and guidance
• Understand current market trends and the relationship to Customer expectations

Work to improve profits and reduce cost or loss

• Adhere to corporate profit targets
• Understand corporate cost structure
• Negotiate cost internally to meet Customer price targets
• Monitor & report on Customer & commodity annual profitability targets

Support and follow TR established processes, procedures and policies

• Follows, mentors & trains on IATF & ISO procedures
• Support TR Quality & Environmental Policies

Provide departmental support

• Mentor and train Account Representative I
• Document processing (filing, saving, faxing, distributing, etc)