APS.82.26 - Chief Operations Officer

Job Title

Chief Operations Officer

Reports To

Chief Executive Officer

Direct Reports

Head and other Management grades, in areas such as Operations, Payments, Support/Facilities Management, Customer Profiling

Role Location

Full-time Head Office, Malta, and/or as may be agreed

Role Level

C-Suite, Executive Committee, other (Board and/or Management) committees

Role Purpose

Drives operational excellence, resilience, and supports transformation efforts, ensuring efficient, scalable and customer-focused delivery of the Bank's strategy

Role Expectations

• a) Leads operational efficiency and transformation
• b) Builds organisational capability and resilience
• c) Champions collaboration and execution
• d) Delivers efficient and customer-focused outcomes

Competencies required

Relevant degree/professional qualification; senior management experience especially in banking and financial services, and in regulatory engagement; change and transformation leadership.

This Outline Job Profile is intended to provide candidates with an overview of the position. A comprehensive job description will be provided to shortlisted candidates as part of the selection process.